Cookie Policy

1. About this policy

This Cookie Policy explains how VVZIO uses cookies and similar technologies on our website. It should be read together with our Privacy Policy, which explains how we handle personal information more generally.

Cookies can be set by VVZIO or by third-party services that support hosting, payments, delivery, analytics, customer support and marketing. Some cookies are needed for the store to work. Others are optional and depend on your choices.

2. What are cookies?

Cookies are small text files stored on your device when you visit a website. They allow a website to remember actions and preferences over time, such as the contents of your cart, your signed-in status or display choices.

We may also use similar technologies such as pixels, local storage and software development kits. In this policy, references to cookies include these similar technologies where relevant.

3. Types of cookies we use

The main categories of cookies used on the website are described below. The exact cookies available may change as the website, checkout flow and service providers change.

• Essential cookies
  Required for core features such as cart and checkout, account sign-in, security, fraud prevention and basic website operation.
• Preference cookies
  Remember choices such as language, region or display preferences so the website feels consistent on return visits.
• Analytics cookies
  Help us understand which pages and products are used, where visitors come from and how the website performs.
• Marketing cookies
  May be used to measure campaigns and show more relevant content or advertising, subject to consent where required.

4. Managing cookies

You can control cookies through your browser settings and, where available, through the cookie choices shown on the website. Blocking essential cookies may prevent parts of the store from working correctly.

• Browser controls
  Most browsers let you view, block or delete cookies. The exact steps depend on your browser and device.
• Cookie choices
  Where consent is required, you can accept or reject non-essential cookies and change your choices later.
• Effect of blocking
  Disabling essential cookies may affect checkout, account access, cart storage and security functions.
• Clearing cookies
  Deleting cookies may remove saved preferences and sign you out of account areas.

5. Third-party services

Some cookies are set by service providers that help us run the website and fulfil orders. We do not control every third-party cookie, so their own privacy and cookie notices may also apply.

• Hosting and security
  Services that deliver the website, protect it from abuse and maintain availability.
• Payments and checkout
  Providers that process payment, verify transactions and reduce fraud risk.
• Analytics and performance
  Tools that help us understand traffic, page performance and customer journeys.
• Email and support
  Services used for order updates, customer support and service messages.
• Marketing and advertising
  Platforms that measure campaigns or help show relevant offers, where permitted.

6. Analytics and advertising

Analytics cookies help us understand how visitors find and use the website. This may include page views, session information, approximate location, device type and interactions with products or checkout. We use this information in aggregated or de-identified form where possible.

If marketing or advertising cookies are enabled, they may be used to measure campaign performance and show relevant VVZIO content on other platforms. Where required by law, these cookies will remain off until you consent.

7. Consent and legal bases

Where required, we ask for consent before setting non-essential cookies. Essential cookies are used because they are necessary to provide the website, checkout and requested services. You can withdraw or update consent at any time using the available cookie controls.

8. Updates to this policy

We may update this Cookie Policy when our services, technology or legal requirements change. The revised version will be posted on this page with a new "Last updated" date.

9. Contact us

If you have questions about this Cookie Policy or how cookies are used, contact us at: